Refund policy

At Madni Fresh Traders, we strive to ensure your order arrives in perfect condition and within the specified timeframe. Your satisfaction is our top priority. If you are not completely satisfied with your order, please follow these steps:

1. Contact Us: Email or WhatsApp our customer service team at madnitradersshopify@gmail.com OR 0319-3607045 with the following information:

   • Details and reasons for your dissatisfaction.
   • Pictures of the received order, including the order number.
   • Indicate whether you prefer an exchange or a replacement.
     
     

2. Eligibility for Returns: Please note that returns or exchanges are not accepted for packages that have been opened by the customer or are damaged after delivery.

3. Wrong or Missing Items: If there is an issue with the items shipped or if the order does not match what was requested, we will arrange for reshipping or a replacement as necessary.

Thank you for shopping with Madni Fresh Traders. We are committed to providing you with the highest quality service and products.